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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

S Aidin

May 9, 2023

1  out of  5 rating by S Aidin
"Agent does not return phone calls, very poor customer service. Doesn’t show up to work. Very disappointed. Would not recommend"

Shina Parker

May 2, 2023

5  out of  5 rating by Shina Parker
"I had a wonderful experience working with my insurance agent! Jason was knowledgeable and helpful in finding the best coverage for my needs. His customer service was excellent, and he made the process easy and stress-free. I highly recommend Jason to anyone in need of insurance services."

Jack Scudieri

March 15, 2023

5  out of  5 rating by Jack Scudieri
"Friendly great service cut my insurance coat by 50 a month with higher coverages"

Sean Gilchrist

March 15, 2023

5  out of  5 rating by Sean Gilchrist
"Alexus was very informative and kind. She relayed all the necessary information I need and me insured in no time. Thanks alot Alexus"

Clarence Haynes

March 1, 2023

5  out of  5 rating by Clarence Haynes
"I called State Farm and was greeted by Alexus Cleveland. She provided me with a quote for home and auto. I compared the rates and coverages to my current insurance provider, Progressive, which came out lower in the end. I told Alexus that it was always a dream to be apart of the State Farm family and because of the rates and the professionalism from Alexus, she was able to make that come true. Thank for all the help Alexus."

Lashanda Staples

February 28, 2023

5  out of  5 rating by Lashanda Staples
"Alexus took her time explaining all of my options for auto and life insurance for me and my children and did mind me calling her back(had a virtual dr appt). Upon calling her back, she was very professional and patient. I definitely will recommend her to family and friends"

Kiara Cox

February 21, 2023

5  out of  5 rating by Kiara Cox
"Alexus did a very good job helping me she was very patient with me"

LaConda McDade

February 19, 2023

5  out of  5 rating by LaConda McDade
"This office has provided outstanding customer service. Kelli was very professional and went above and beyond to assist me with everything I needed"

Amie West

February 18, 2023

5  out of  5 rating by Amie West
"I appreciated the quick and stress free help. Thank you."

Afaq Mohiuddin Khaja

February 18, 2023

5  out of  5 rating by Afaq Mohiuddin Khaja
"Diandra Thomas assisted me to select the suitable policy for my vehicle."

Angelica Sotelo

February 16, 2023

5  out of  5 rating by Angelica Sotelo
"I got the best quote! The service and professionalism is met. Diandra was very knowledgeable and helpful with my needs. I will tell and share this information with my family and all. Thank you"

darrksyderx7

February 13, 2023

5  out of  5 rating by darrksyderx7
"Made some changes to my insurance and Jason was very friendly and easy to talk to. Absolutely recommend him and his office 💯"

Vickie L Edwards

February 8, 2023

5  out of  5 rating by Vickie L Edwards
"Very satisfied with her Very knowledgeable, helpful Very pleasant to talk with patient"

kandis mcmiller

January 31, 2023

5  out of  5 rating by kandis mcmiller
"I would like to highly recommend Diandra Thomas. I spoke with her about finding me a more reasonable quote for my car insurance because the previous insurance I had was just too high. She got right to it. She was so patient and very professional as well. She gave me the best car insurance I’ve had so far. Thanks again Diandra #5stars"

Brian Rogers

January 26, 2023

5  out of  5 rating by Brian Rogers
"Jason is very professional and Knowledgeable, he won't up-sale you policies that you don't need"

Temperance Askew

January 20, 2023

5  out of  5 rating by Temperance Askew
"Alexus was sooo awesome! She was very patient with me and took her time to make sure I understand everything. Keep up the great work Alexus!!!!"

Laneke Mcmiller

January 17, 2023

5  out of  5 rating by Laneke Mcmiller
"Diandra was very helpful and informative, she was extremely knowledgeable about everything and had a great attitude."

Inez Woody

January 17, 2023

5  out of  5 rating by Inez Woody
"Diandra Thomas helped me find a new auto insurance plan that would best accommodate me and my 20 year old son. She was very helpful. 5 stars ⭐️"

Dominique Phelps

January 11, 2023

5  out of  5 rating by Dominique Phelps
"I appreciate Alexus' patience and thoroughness in assisting my family with our home and auto coverage needs!"

Noni Arnold

January 7, 2023

5  out of  5 rating by Noni Arnold
"Great Service! Highly recommended. Jason was very informative and provided me with all my insurance needs, with reasonable prices and professional services. He was able to beat the prices of all the other insurance that I had in place, and also bundled everything together making it convenient instead of having to hop from different insurers to make payments and check coverage. All my payments are in one place, which is great for me. Thanks Jason!"

Carl Swift

January 5, 2023

5  out of  5 rating by Carl Swift
"State farm is a wonderful company and Alexis was a great person to help me understand the type of insurance that I had very great insurance company I have to give them five stars"

Candice Ward

December 12, 2022

5  out of  5 rating by Candice Ward
"Alexus was very helpful, I am so happy I spoke with her. She helped me right away.. Excellent customer service"

neishab21

December 5, 2022

5  out of  5 rating by neishab21
"Jason was awesome with assisting me today.Also very informative on information about my account."

Angel White

December 4, 2022

5  out of  5 rating by Angel White
"Thank you Alexa for helping me transition from a good insurance company to a much better insurance for my suv and home. I can say I am very pleased with State Farm for my insurance 😀 😇"

Michael Pattrick

November 23, 2022

5  out of  5 rating by Michael Pattrick
"Great agent and staff"