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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jose Olivares

September 12, 2025

1  out of  5
rating by Jose Olivares
"I’ve had a terrible experience working with Jason’s office. First, I was over billed by thousands on an insurance policy. Then when they finally went to process a refund, they sent the check to the wrong address. We had asked Multiple times to update our address in their system. Now here we are months later, and I still don’t receive my refund."
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Kristina Weber

September 4, 2025

5  out of  5
rating by Kristina Weber
"Alexus was awesome getting us great rates and prompt service. I would highly recommend!"
We responded:
"Thank you so much for taking time to leave a review!"
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Carmelita Rocha

September 3, 2025

5  out of  5
rating by Carmelita Rocha
"Researching home and auto insurance can be daunting. However, I was lucky when Alexus Cleveland sent a text inviting me to talk about my insurance needs. When I finally did contact her, I found her demeanor respectful and thoughtful. She definitely was not pushy and listened to what I needed, not what she felt I should get. I found it easy to work with her, and her tone was never impatient when I kept asking the same questions. Her attentiveness made me feel valued. I would recommend Alexus Cleveland without hesitation to anyone who is researching any insurance."
We responded:
"Thank you for reviewing our State Farm office, Carmelita! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Fabia Griffin

September 3, 2025

4  out of  5
rating by Fabia Griffin
"I’m always excited about leaving positive remarks about a business and its associate's. I have been looking for an Insurance Company that I would feel comfortable with. Diyante Brown made that possible his professionalism, patience’s and willing to listen and advise the best policy for my needs made my decision to go with State Farm a plus. Thank you Mr. Brown. A One Service!"
We responded:
"We appreciate your review, Fabia! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
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Willie Banks

September 2, 2025

5  out of  5
rating by Willie Banks
"Alexus was very very helpful And very patient with me StateFarm should be very happy to have her apart of there team"
We responded:
"We’re honored by your positive feedback, Willie! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jesus Galvan

September 2, 2025

5  out of  5
rating by Jesus Galvan
"Excellent Service with Rosa(nice person)."
We responded:
"Thank you for your 5-star review, Jesus! My State Farm team and I are happy to be your good neighbor!"
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Cindy Byrd

August 27, 2025

5  out of  5
rating by Cindy Byrd
"Alexis was very good. She was very nice. Very understanding took her time with us and we did get renters insurance car insurance and computer insurance. Thank you Alexis for being such a good person."
We responded:
"Thank you for reviewing our State Farm office, CIndy! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Magda Zalewska

August 22, 2025

5  out of  5
rating by Magda Zalewska
"Alexus took great care of me today and set me up with a great bundle."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Waylon Surber

August 19, 2025

5  out of  5
rating by Waylon Surber
"Very helpful woman named Rosa lowered my insurance costs a lot with more coverage. Friendly and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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John Baker

August 14, 2025

5  out of  5
rating by John Baker
"New client and Rosa Mora has been extraordinarily helpful and made the process easy and almost enjoyable!!"
We responded:
"We appreciate your review, John! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tina Martinez

August 14, 2025

5  out of  5
rating by Tina Martinez
"Alexis was amazing, completely professional, and did a fantastic job handling my bundle hands down an amazing experience with her!"
We responded:
"Thank you for your 5-star review, Tina ! My State Farm team and I are happy to be your good neighbor!"
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Jade Gordon

August 13, 2025

5  out of  5
rating by Jade Gordon
"Alexus was amazing from start to finish. Very polite & professional. She did everything in her power to help me . I appreciate it . Keep up the good work"
We responded:
"We’re honored by your positive feedback, Jade! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shontaye Vaughn

August 5, 2025

5  out of  5
rating by Shontaye Vaughn
"Thank you Alexus for being courteous, helpful, and detailed. So glad I spoke to you. Will definitely refer anyone regarding insurance your direction. Again Alexus in South Holland 😊. She'll take care of your needs."
We responded:
"We’re thankful for your feedback, Shontaye! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Debra Schultz

August 5, 2025

5  out of  5
rating by Debra Schultz
"Alexis was very professional and explained my new policy thoroughly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Martin Ibarra

July 25, 2025

5  out of  5
rating by Martin Ibarra
"Estoy muy satisfecho con el servicio de la Sta Rosa soy un cliente nuevo y satisfecho te recomendaré muchas gracias"
We responded:
"Thank you for taking the time to share your thoughts, Martin! We’re glad to know you’re satisfied with the service at our State Farm office and with Rosa. If you ever have any questions or need assistance, we’re here to help!"
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Rocco McVicker

July 22, 2025

5  out of  5
rating by Rocco McVicker
"Alexus was incredible. When you look for insurance, it can be almost as stressful as a vehicle purchase. We work so hard to be able to afford a decent life style, and it's important to be able to feel comfortable, taken care of, and know that the person assisting you is understanding. I am so happy she was able to help me, she made it such a smooth, informational, and direct process. No hidden secrets, no fuss, and you can be at ease knowing you're working with a world class human. Far too many times at other places I feel like I'm working with a robot even though they are people, yet, are reading from a script. Not here, all superb customer service and very friendly. Thank you, Alexus!"
We responded:
"Thank you for reviewing our State Farm office Rocco! We’re thrilled to know you had a positive experience with Alexus; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bobby Mitchell

July 21, 2025

5  out of  5
rating by Bobby Mitchell
"Alexis was very helpful and I appreciate everything that she done"
We responded:
"We appreciate your review, Bobby! We are delighted to know you had a great experience with our State Farm office and with Alexus. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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G

July 18, 2025

5  out of  5
rating by G
"I just insured my vehicle with this agency. Alexus was awesome! She's professional, she took the time to thoroughly go over every detail with me, Alexus listened to my concerns and she made sure I received the best rate. Overall, I'm glad I made the choice to insure with Jason Barnes State Farm Insurance, but having Alexus to assist me with my new policy made me feel even more confident that I chose the right agency. If you're looking for insurance coverage... look no further than Jason Barnes State Farm located in South Holland, Illinois. Oh, and make sure you ask for Alexus...you won't be disappointed!"
We responded:
"Thank you for taking the time to share your thoughts, G! We’re glad to know you’re satisfied with the service at our State Farm office and with Alexus. If you ever have any questions or need assistance, we’re here to help!"
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Robert James McElroy

July 15, 2025

5  out of  5
rating by Robert James McElroy
"I was looking for a new insurance company and Rosa got in touch with me. And was able to get me a great rate compared to my other insurance company. Rosa was willing to send me different rates and also was able to get back with me on several occasions. Rosa’s customer service was excellent. I’m looking forward to my relationship with State Farm and Rosa as we move forward with my new policy"
We responded:
"Thank you for taking the time to share your thoughts, Robert! We’re glad to know you’re satisfied with the service at our State Farm office and with Rosa. If you ever have any questions or need assistance, we’re here to help!"
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Ray Stewart

July 7, 2025

5  out of  5
rating by Ray Stewart
"Hi Rosa was very helpful with my issue I'm very satisfied with the outcome thanks Rosa's"
We responded:
"We’re honored by your positive feedback, Ray! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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jose mata

July 3, 2025

5  out of  5
rating by jose mata
"Rosa at Calumet City location was helpful and great!"
We responded:
"We’re thankful for your feedback, Jose! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gregory Taylor

June 27, 2025

5  out of  5
rating by Gregory Taylor
"Alexus was very helpful with everything and was very polite"
We responded:
"Thank you for reviewing our State Farm office, Gregory! We’re thrilled to know you had a positive experience with Alexus; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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TheBizman74

June 25, 2025

5  out of  5
rating by TheBizman74
"Alexus helped me get the best rate on my auto insurance.she was super helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office & Alexus, our Office Manager. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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keith & Kj's World G

June 24, 2025

5  out of  5
rating by keith & Kj's World G
"Alexus was Great"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tiff T

June 24, 2025

5  out of  5
rating by Tiff T
"Alexus was wonderful she got us a great plan thanks Alexus"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."