State Farm® Insurance Agent Jason Barnes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sandy Russell
November 18, 2024
5
out of
5
rating by Sandy Russell
"Alexus is so damn good yall better ask for her she so damn helpful and informative about car insurance and life insurance differently recommend you reach out to her"
We responded:
"Hello Sandy! Thanks for leaving a review. Alexus mentioned you to me earlier today and told me about the amazing savings. I am really glad that we were able to save you money and provide way more coverage than what you had. Welcome to State Farm and thank you for choosing our agency to service you. "
Susan Weissmann
November 11, 2024
1
out of
5
rating by Susan Weissmann
"I was a customer for over 20 years.I was in an accident 3 years ago not my fault. I have called for help to settle it but no one called back to help they only want to sell you products. I'm still waiting"
We responded:
"Hello Ms. Weissmann. I am sorry to hear that you have not had a satisfactory experience regarding your claim. However, any decisions made about a claim and the processes to come to that decision are not handled by the local agent office and are not a reflection of the agency directly. Claims are handled by corporate. The office can and will act as a liaison to assist with understanding the claim or how coverage applies to a loss. I believe I located your profile and you have not been a customer in my office since 2021. I don't see any contact with the agency since that point. If you'd like I'd be more than happy to speak with you about the claim to see if there is any assistance that we can provide in this matter. Please call the office at 708-862-1119 and ask for me directly. I will also attempt to make an outbound call to you. "
Jessica Suarez
November 11, 2024
5
out of
5
rating by Jessica Suarez
"Great deal bundle and service by Diyante, he was very helpful! Thank you!"
Jonathan Clarke
November 5, 2024
5
out of
5
rating by Jonathan Clarke
"Alexus was very informative, polite and professional. I am extremely appreciative with my experience!"
Kevin Henry
November 5, 2024
5
out of
5
rating by Kevin Henry
"When Alexus messaged me I wasn't interested in changing my insurance, but after I spoke with Alexus and was informed about possible misinformation my insurance gave me, I investigated and the young lady was spot on. Alexus and state farm then presented me with a fantastic qoute. Thanks Alexus."
We responded:
"Thanks Kevin for taking time to leave us a review. Part of our mission is to educate our clients so I am so glad to hear that Alexus was able to provide some valuable information to you. Welcome to State Farm and thank you for choosing our agency to service you. "
Timeka Price
October 31, 2024
5
out of
5
rating by Timeka Price
"Alexus Customer service was exceptional, she was very kind, She was also Attentive to all of my needs I would give her ten stars if I could So I will give her the 5. STARS."
We responded:
"Timeka, I'm going to talk to them about getting the 10 star button activated for you!! I am really glad to hear about your experience with Alexus. Thank you for choosing to allow our agency to service you. "
Cessilee LeSure
October 15, 2024
5
out of
5
rating by Cessilee LeSure
"Reanna never fails me. Always always helpful and pleasant and very humble person... AND SHE'S THE ONLY WHO SAID'S MY NAME RIGHT EVEY TIME... BIG 5 ⭐⭐⭐ ⭐ ⭐ REANNA most definitely..."
We responded:
"Thanks for leaving the review Cessilee. Now I want to answer the phone the next time you call so that I can try and pronounce your name the right way :). I appreciate you for being a valued customer. "
Cynthia Knutsen
October 9, 2024
5
out of
5
rating by Cynthia Knutsen
"Deanna. Spelling? Was super helpful and pleasant."
We responded:
"Hi Cynthia. Thanks for leaving a review. The correct spelling is Reanna. I'm so glad that you had a great experience with her. Thank you for being a valued part of the State Farm family. "
Dante Owens
October 3, 2024
5
out of
5
rating by Dante Owens
"Alexus Cleveland was very helpful and did an amazing job…Thanks you so much Alexus"
We responded:
"Thank you for taking time to leave a review!"
Nekisha Banks
October 2, 2024
5
out of
5
rating by Nekisha Banks
"I was assisted by Alexis, she was amazing, very patient and kind. Alexis was very helpful when it came to explaining the ins and outs of the policy to obtain what was a great fit for my family. 10/10"
We responded:
"Nekisha, thanks for taking time to leave a review. I'm glad that you had a great experience with Alexus. "
Nancy Sheffield
October 1, 2024
5
out of
5
rating by Nancy Sheffield
"Ms Alexis was great today.She was.very informative and gave me a great rate on Auto insurance."
We responded:
"Thank you for taking time to leave a review."
Clyde Spight
September 24, 2024
5
out of
5
rating by Clyde Spight
"Alexus was awesome very helpful and pleasant I’m glad I got her as my agent she rocks !!"
We responded:
"Clyde, thank you for taking time to leave a review. I’m glad that you had such an amazing experience with Alexus. Welcome to the State Farm family. "
Naomi Rodriguez
September 18, 2024
5
out of
5
rating by Naomi Rodriguez
"Alexus was HUGE help with my quote and saved me over $200 compared to my old insurance company. She was flexible with my schedule, stayed in contact, and followed up. Thank you for your knowledge and patience! Love the savings ☺️"
We responded:
"Wow! Now that’s what we call savings! I’m glad that you had a great experience with Alexus and that she was able to help you save so much money. Thank you for choosing State Farm and for allowing our agency to service you. "
Stacy Buza-Alvarez
September 17, 2024
5
out of
5
rating by Stacy Buza-Alvarez
"Alexus helped me transition from another company with ease. She is knowledgeable, competent, and extremely patient. She explained my options and worked with me to get the best coverage for my family. I definitely recommend reaching out to her for your insurance needs!"
We responded:
"Stacy, thanks for taking the time to leave a review. I'm glad that your transition was a pleasant one. We look forward to servicing you and your family for years to come!"
DarkSagerKnight303
September 10, 2024
5
out of
5
rating by DarkSagerKnight303
"Was helped by Diyante, very helpful and patient, was able to help me get insurance and explain everything in under 15 min! Amazing service"
We responded:
"Thank you for taking time to leave a review"
Sida Li
September 9, 2024
5
out of
5
rating by Sida Li
"Diyante is responsible and helpful."
We responded:
"Thank you for taking time to leave a review"
Amanda Wilson
August 30, 2024
5
out of
5
rating by Amanda Wilson
"Diyante was very helpful and he got everything set up for me with no problem!! His customer service was great!!"
We responded:
"Thank you for taking time to leave a review. I am glad to hear that your service experience was great with Diyante. That is something that we definitely pride ourselves on providing. Welcome to State Farm!"
Dee Martinez
August 30, 2024
5
out of
5
rating by Dee Martinez
"Alexus the State farm insurance agent at this location, explained everything to us in detail, and answered every single one of our questions. Because of her we chose state farm as our home insurance and car insurance. After visiting several offices like allstate, we came back because Alexus had more knowledge, and what's more professional. State farm does actually have lower rates than Allstate, and we are very happy with this agents service. Time will tell if God forbid disaster strikes and we must file a claim, then we will know if State farm truly has our backs. But we know for sure that this agent does."
We responded:
"Dee, thanks for taking time to leave this review and I am glad that we were your choice for home and auto insurance. Please be sure to communicate with the agent's office prior to filing any claims. The agency can not make decisions on claim approval or denial but we definitely can make sure that you understand the policy, what it covers, and the claims process. We look forward to servicing you! "
Angela May
August 27, 2024
5
out of
5
rating by Angela May
"I had the pleasure of speaking with Alexus to get my new policy started and I must say that she was absolutely amazing! She answered all of my questions and some I didn’t know I needed answers to. She got my auto and life policy started at an unbeatable rate! Very bubbly, upbeat and great energy. Her customer service was top tier. I wish there were more people around like her. Thanks for everything again Alexus!!! I’ll be sure to recommend every one I know to you and your colleagues!!! You rock!!!!"
We responded:
"Thank you Angela for taking the time to leave a review. I love to hear how thorough Alexus was. Providing an amazing service experience is as important as providing a great price in my opinion. Thank you for choosing State Farm and for trusting our agency to service your policies. "
Xinyu Zhang
August 27, 2024
5
out of
5
rating by Xinyu Zhang
"I'm a new customer. Diyante provided EXCELLENT service and was very patient with any questions."
We responded:
"Thank you for taking time to leave a review! I am so glad to hear that you had an amazing experience with Diyante. We definitely aim to provide a remarkable customer service experience. "
shamekia Bennett
August 15, 2024
5
out of
5
rating by shamekia Bennett
"The service at this office was superb. Diyante assisted me and he possessed excellent communication and was well versed with what I needed."
We responded:
"Thank you for taking time to leave a review. I am glad to hear that your experience with Diyante was so positive. I will be sure to pass that feedback along to him. We look forward to servicing you and taking care of your insurance needs in the future. "
Norvell Ingram
August 8, 2024
5
out of
5
rating by Norvell Ingram
"My agent, Alexa! Was awesome, she definitely was patient with me and my work hours. She alway follow up with me. Thank you Alexa!!!"
We responded:
"Norvell, thank you for taking time to leave a review. I'm glad that Alexus was able to provide great service but also to accommodate your schedule. Thank you for choosing our agency. Welcome to State Farm. "
Kimberly Randle
August 3, 2024
5
out of
5
rating by Kimberly Randle
"I recently switched to State Farm from Geico and saved money with better coverage. I worked primarily with Diyante Brown, and he was personable, communicative, professional, and such a help!"
We responded:
"Hi Kimberly. Thank you for taking time to leave a review. I understand that shopping for insurance is sometimes not the most fun experience. I'm glad to hear that Diyante was able to make that experience easy for you. Nothing like saving money and getting amazing service. Thank you for choosing our agency to service you. Welcome to the State Farm family!"
Thomas Krajecki
July 31, 2024
5
out of
5
rating by Thomas Krajecki
"I am a new customer and worked with Diyante Brown who was excellent and patient while guiding me through the process four three policies. Highly recommended"
We responded:
"Thomas, thank you for taking time to leave a review and for the high recommendation. I'm glad that you had such a great experience with Diyante. We look forward to servicing you. "
Katherine Strasser
July 25, 2024
5
out of
5
rating by Katherine Strasser
"Wanted to add an additional life insurance policy and the assistance Diyante gave was exceptional. Very kind, professional and straight to the point. Thank you guys for everything!"
We responded:
"Greetings Katherine! Thank you so much for taking time to leave a review. As you may know our agency is very passionate about life insurance so I'm glad that we were able to assist you in protecting your family. "